A2-1

Select two companies with which you are familiar and find their mission statement and current goals (plans). Explain how these goals are related to operational, managerial, and strategic activities on a one-to-one basis. Then explain how information systems (by type) can support the activities. Post answers on your individual Weblog. Be specific.

A2-1: Mantech International
http://www.mantech.com


How is Mantech's mission related to the company's Operational Activities?

Relevant Statement from Mission Statment (goals):
ManTech is a leading provider of mission critical, advanced technology solutions and technical services that include: Systems engineering & integration, Technology & software development, Enterprise security architecture, Intelligence operations support, Critical infrastructure protection and Computer forensics...etc.

My Opinion
Mantech is an organization whose focus is geared toward providing mission critical, advanced technology solutions and technical services that include: Systems Engineering, Mission systems, Global systems support and Security and Counter Intelligence. Mantechs operational activities include delivering a diverse range of advanced information technology related services to their clients in the Intelligence Community. Mantech International's goals are to actually provide various information systems components/modules/programs. Perhaps these information systems components, because of their high involvement with the intelligence community, are primarily geared toward improving the effectiveness and efficiency of expert systems. Expert systems use human knowledge to solve problems that normally would require human intelligence. An example of one of these expert systems is Mantech Killchain. http://www.mantech.com/technologies/pdf/ManTech%20Kill%20Chain.pdf

How is Mantech's mission related to the company's Managerial Activities?

Relevant Statement from Mantech Intnl.'s Mission Statement(goals):
ManTech will be our customers' most trusted industry partner, integral to their success. Our mission-driven company will be a strategy-focused organization, operating as One ManTech. We will be valued by our customers, esteemed by fellow employees, embraced by teammates, respected by competitors, prized by shareholders, and appreciated by our communities.

My Opinion
Mantechs mission statement embeds vision and value. Mantech's mission statements implicitly charges management with increasing the favorable positioning of the company within the advanced technology solutions delivery industry. This requires a great depth of knowledge from management to be applied within the different sectors of the solutions delivery. This also will require a high level of data manipulation for decision making. Mantech more than likely utilizes an array of software packages that handle data/files of various types and organize them in a manner that makes it useful and easily accessible. The types of systems explained are called either Decision Support Systems and in some cases, depending on the variance in the types of actions performed, Knowledge management Systems.

How is Mantech's mission related to the company's Strategic Activities

Relevant Statement from Mantech Intl.'s published Mission Statement (goals):
Grow our business as a premier provider of comprehensive information technology and technical services solutions to the federal government.Expand our customer base by broadening the scope of services we provide to existing customers and by attracting new customersContinue our disciplined acquisition strategy.

My Opinion
Decision's classified as "disciplined" often are consider disciplined because of the statistical analysis provided by decision support systems. The broadening of the scope of services to provide to customers is likely the result of requests submitted by customers and by obviously present needs of customers. These wants/needs are often subjects communicated and matriculated to higher management from knowledge workers through Customer Relationship Management (CRM) modules that track statistics on service requests and the customers' feedback on resolutions desired/provided.



A2-1B
Ernst and Young LLP
http://www.ey.com/global/content.nsf/International/Home
How is E&Y's mission related to the company's Operational Activities?

Relevant Statement from E&Y's published mission statement (goals):

Ernst & Young is a global leader in assurance, tax, transaction and advisory services. We aim to have a positive impact on businesses and markets, as well as on society as a whole.

My Opinion
E&Y's mission statement's relationship to the company's operational activities (assurance, tax, transaction and advisory services) requires its employees who carry out the company's operational activities on a daily basis to meet and exceed the expectations of clients and the industry's regulatory bodies. A company as large as E&Y (130,000 Employees) requires a great deal of communication between a large number of people on a global scale. The communication between various individuals and sub-organizational groups requires a networking infrastructure and architechture that allows seamless communication, correctly utilizing the TCP/IP suite protocols for remote/global communications and other network oriented protocols/software/hardware utilized for intranet/extranet file management, sharing, and collaborative editing.

How is E&Y's mission related to the company's Managerial Activities?

Relevant Statement from E&Y's published Mission Statement (goals):
E&Y's Top-management the "Global Executive" focuses on strategy, execution and operations, so that E&Y delivers on the promise they make to — to deliver seamless, consistent, high-quality client service, worldwide.

My Opinion
Seamless, consistent, high quality client service on a global level often requires that members of top-level management @ E&Y have a high level and a great depth of knowledge of the business environment that potential clients are involved. Managers within E&Y oftentimes have to legitimize their company to potential clients and provide substance that proves that their company can meet and exceed the requirments of the job. The statistical compilation and strategic extraction of information relevant to what a client may consider key factors can be defined, manipulated and presented using knowledge management/data mining systems designed for data extraction and presentation.

How is E&Y's mission related to the company's Strategic Activities?

E&Y's strategic activities all relate to the different operational activities/services provided (assurance, tax, transactional, advisory) because they require that the services help clients: 1. retain the confidence of investors, 2. manage risk, 3.strengthen the company's internal controls and 4. achieve maximum potential.

My Opinion
In aiding clients to achieve maximum potential E&Y has provided fast, easy access to the information and people that can help clients make the right decisions. E&Y has invested in dedicated Global Industry Centers around the world — centers that serve as virtual hubs for sharing industry-focused knowledge and experience.